Politique d’expédition
At Sweetova, all of our products are digital products, including downloadable eBooks and digital baking guides. This means that no physical items are shipped to your address.
1. Digital Delivery
Once your payment is successfully completed, your purchased product will be delivered digitally. You will receive access to your order through the checkout confirmation page, email, or download method provided at the time of purchase.
2. Delivery Time
Digital products are usually delivered instantly after payment is confirmed. In some cases, delivery may take a few minutes depending on payment processing or technical issues.
3. No Physical Shipping
Sweetova does not sell or ship physical products. Therefore, there are:
- No shipping fees
- No shipping times
- No physical deliveries
- No tracking numbers
4. Incorrect Email Address
It is the customer’s responsibility to provide a correct email address at checkout. If you do not receive your digital order because of an incorrect email address, please contact us as soon as possible.
5. Delivery Issues
If you do not receive your digital product after purchase, or if you experience any problem accessing your files, please contact us and we will do our best to assist you.
6. Contact Information
If you have any questions about your order or digital delivery, please contact us at:
Sweetova
Email: contact@sweetova.shop